Privacy Policy

Data Controller

[COMPANY NAME], registered office at [REGISTERED ADDRESS], Uzbekistan — represented by [DIRECTOR NAME]. French representative: 12 Place Ambroise Courtois, 69008 Lyon, France. Email: contact@bahorvoyage.com | Phone: +33 6 11 55 57 63

Data We Collect

We collect the following data depending on how you interact with us: • Contact form: name, email, phone number, message. • Booking form: first name, last name, email, phone, nationality, number of participants, requested dates, selected travel options. • Navigation: anonymised technical data (pages visited, site performance) via Vercel Web Analytics.

Purposes and Legal Bases

Your data is processed for the following purposes: • Processing your contact requests and travel quotes (legal basis: legitimate interest). • Executing your travel booking (legal basis: performance of a contract). • Improving user experience through anonymised navigation statistics (legal basis: legitimate interest).

Retention Periods

• Contact and booking data: retained for 3 years from the last interaction. • Billing data and travel contracts: retained for 10 years in accordance with legal accounting obligations. • Anonymised navigation data: retained for 90 days.

Sub-processors and Recipients

Your data may be shared with the following service providers, strictly as necessary: • Vercel Inc. (website hosting and web analytics) — San Francisco, USA — governed by the European Commission's Standard Contractual Clauses. Your data is never sold to third parties.

International Data Transfers

Website hosting and performance analytics are handled by Vercel Inc. (USA). These transfers are governed by Standard Contractual Clauses approved by the European Commission. Booking data may be transferred to our team in Uzbekistan for the purpose of organising your trip. This transfer is necessary for the performance of the contract you have entered into with us.

Your Rights

Under the GDPR, you have the following rights: • Right of access: obtain a copy of your personal data. • Right of rectification: correct inaccurate or incomplete data. • Right to erasure: request deletion of your data (subject to legal obligations). • Right to data portability: receive your data in a structured and readable format. • Right to object: object to processing based on legitimate interest. • Right to restriction: temporarily suspend processing.

How to Exercise Your Rights

To exercise your rights or for any question about your personal data, contact us at: Email: contact@bahorvoyage.com Address: 12 Place Ambroise Courtois, 69008 Lyon, France We commit to responding within one month.

Complaint to a Supervisory Authority

If you believe your rights are not being respected, you have the right to lodge a complaint with a data protection supervisory authority. In France, this is the CNIL: Website: www.cnil.fr Address: 3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07

Cookies and Trackers

Our website uses Vercel Web Analytics for audience measurement. This service does not place cookies on your browser and does not use your full IP address. All measurements are anonymised and cannot identify you personally.

Technical Cookies

Strictly necessary cookies may be used for website operation (session management, language preferences). These cookies do not require your prior consent.

Contact

For any question regarding this privacy policy: contact@bahorvoyage.com